What types of products do you offer?
We specialize in beauty, makeup, perfumes, watches, jewelry, undergarments, and cosmetics. Explore our wide range of premium products designed to meet all your style and personal care needs.
Are your products authentic?
Yes, we guarantee the authenticity and quality of all our products. We source directly from trusted manufacturers and suppliers.
How can I contact customer support?
You can email us anytime at contact@styleaddict.store, and our team will be happy to assist you.
How long does delivery take?
Delivery typically takes 5-7 working days. Same-day delivery is available in Lahore for orders with full payment made in advance.
Do you offer free shipping?
Yes, we offer free shipping within Pakistan for standard deliveries. Same-day delivery charges for Lahore vary based on your address.
Can I track my order?
Once your order has been dispatched, you will receive a tracking number to monitor its progress. Alternatively, you can visit the Track Order page on our website for real-time updates on your shipment.
What payment methods do you accept?
We accept payments from all types of credit and debit cards, as well as bank transfers and cash on delivery (COD).
Is cash on delivery available?
Yes, COD is available across Pakistan. However, same-day delivery orders in Lahore require full payment in advance.
Do you offer refunds?
No, we do not provide refunds. However, we have an exchange policy in place.
How can I exchange a product?
You can request an exchange within 3 days of receiving your order. The item must be unused and returned in its original packaging. Contact us at contact@styleaddict.store for assistance.
Are there items not eligible for exchange?
Yes, clearance or final sale items and used or damaged products are not eligible for exchange.
Are your beauty and makeup products safe for all skin types?
Yes, our products are sourced from trusted brands and are generally safe for all skin types. We recommend checking the product descriptions for specific details and performing a patch test if you have sensitive skin.
Do your perfumes have long-lasting fragrances?
Absolutely! Our perfumes are carefully curated to ensure high quality and long-lasting scents.
What materials are used in your jewelry?
Our jewelry collection includes pieces made from premium materials like sterling silver, stainless steel, and gold-plated finishes. Product details are provided for each item.
Do you offer size options for undergarments?
Yes, we provide detailed size charts for all our undergarments to help you choose the perfect fit.
Are your cosmetics cruelty-free?
Many of our cosmetic products are cruelty-free. Check the product description for specific information.
What should I do if I receive the wrong product?
Contact us immediately at contact@styleaddict.store with your order details, and we’ll resolve the issue promptly.
My product arrived damaged. What should I do?
If your product is damaged, please email us within 24 hours of delivery with photos of the damage and your order details. We’ll assist you with the next steps.
Do you have seasonal sales or discounts?
Yes, we frequently offer promotions and discounts. Keep an eye on our website and social media channels for updates.
Can I cancel my order after placing it?
Orders can be canceled only if they haven’t been shipped. Contact us immediately if you need to cancel your order.